Frequently-Asked Questions (FAQs)
I would like to replace my flooring. What should I do?
If you are looking to replace your flooring, you may CONTACT US for a non-obligatory discussion. Our staff will be happy to help guide you through the process.
Do you provide services to businesses?
Yes, we provide services to both homes and businesses. Call us at 6465 0429 or 6252 1910.
How much does it cost to replace the flooring in my home?
To give an accurate calculation, we usually require a floor plan, subject for site evaluation. Otherwise, we can give an estimation. As each place has different sizes, please contact us directly for a quotation.
How do I know how big my house is?
Usually, we can calculate from your floor plan. Please contact us for a non-obligatory discussion and on-site measurement.
Does your company provide renovation services?
We do not provide renovation services, but have worked alongside renovation companies for customers who wish to renovate their homes.
What is the difference between Laminate and Vinyl flooring?
Laminate wood flooring is a type of hard flooring manufactured from recycled wood, with a transparent wear layer on top to protect it from scratches. It has to be placed on level surface, to ensure that the tiles do not warp. Due to the fact that it’s made from real wood, it is not recommended to install laminate flooring in bathrooms or rooms that experience high levels of moisture.
Vinyl flooring is manufactured from synthetic materials that realistically mimics the appearance of real wood. They are more durable and easy to maintain, as they are waterproof. If a tile is damaged, it can be easily replaced. Vinyl floors provide the look and feel of wood floors without actually using wood. As such, vinyl flooring is usually recommended due to their higher durability and longer life.
What is the difference between traditional Wood Decking & Composite Decking?
While wood decking is made from real lumber, composite wood decking is made from a mixture of wood fibre and recycled plastic. This material is more durable and denser than normal wood. Normal wood is much more susceptible to wood decay, splitting, delamination and termites. This is especially undesirable for outdoor balconies and porches, which are often exposed to harsh environments such as rain and sunlight. Composite wood is often recommended as they are engineered to be more resistant to scratches, mold, stains, termites, moisture and have a longer life than normal wood decking. In addition, composite wood is environmentally-friendly as it is manufactured mostly from recycled materials.
In terms of performance, NBL WPC decking does a lot of things that wood just cannot. One disadvantage of using wood is that when it absorbs water, it will begin to swell and then will shortly expand and contract especially along its width. This will be shortly followed by cracking, splitting and rotting. Eventually, all these flaws will ruin the structural integrity of the decking and thus will make the life span shorter. Whereas, NBL WPC decking only has a water absorption rate of 0.2% hence preventing all these problems.
Do your products come with warranty?
INDOOR FLOORING - 10 years commercial , lifetime warranty for residential
OUTDOOR FLOORING - 10 years warranty
Where are your showrooms located?
Hotline: +65 6465 0429
21 Toh Guan Road East,
Toh Guan Centre #03-04
- Mon - Sat: 10am - 6pm
- Sun: By appointment only
- Public Holidays: Call 6465 0429 to Fix Appointment
Hotline: +65 6252 1910
536 Balestier Road,
- Every Mon - Thurs: 11am - 8pm
- Every Fri - Sun: 11am - 9pm
- Public Holidays: Call 6252 1910 to Fix Appointment
Do I need to pay to visit your showroom?
No, entry to our showroom is completely free-of-charge.
I do not have time to visit your showroom. How can I see what your products look like?
If you have a busy schedule, you may set an appointment with us to visit you at your place with samples. Simply contact us at the the following hotlines:
LINE 1: 6465 0429
LINE 2: 6252 1910
PUBLIC HOLIDAYS: Contact Us to Fix Appointment with our Flooring Consultants.