Frequently-asked Questions (FAQs)

I would like to replace my flooring. What should I do?

If you are looking to replace your flooring, you may contact us for a non-obligatory discussion. Our staff will be happy to help guide you through the process.

Do you provide services to businesses?

Yes, we provide services to both homes and businesses.

How much does it cost to replace the flooring in my home?

To give an accurate calculation, we usually require a floorplan. Otherwise, we can give an estimation. As each place has different sizes, please contact us directly for a quotation.

How do I know how big my house is?

Usually, we can calculate from your floorplan. Please contact us for a non-obligatory discussion and on-site measurement.

Does your company provide renovation services?

We do not provide renovation services, but have worked alongside renovation companies for customers who wish to renovate their homes.

What is the difference between Laminate and Vinyl flooring?

Laminate wood flooring is a type of hard flooring manufactured from recycled wood, with a transparent wear layer on top to protect it from scratches. It has to be placed on level surface, to ensure that the tiles do not warp. Due to the fact that it’s made from real wood, it is not recommended to install laminate flooring in bathrooms or rooms that experience high levels of moisture.

Vinyl flooring is manufactured from synthetic materials that realistically mimics the appearance of real wood. They are more durable and easy to maintain, as they are waterproof. If a tile is damaged, it can be easily replaced. Vinyl floors provide the look and feel of wood floors without actually using wood. As such, vinyl flooring is usually recommended due to their higher durability and longer life.

What is the difference between the Luxury Resilient Vinyl Flooring and the Premium Resilient Vinyl Flooring?

The Premium series has an additional 0.5mm layer of ceramic beads coating. This coating gives the flooring a slightly glossier surface for a more modern look, and prevents colour-fading over a longer period. It also provides more protection against abrasion and scratches.

What is the difference between traditional Wood Decking & Composite Decking?

While wood decking is made from real lumber, composite wood decking is made from a mixture of wood fibre and recycled plastic. This material is more durable and denser than normal wood. Normal wood is much more susceptible to wood decay, splitting, delamination and termites. This is especially undesirable for outdoor balconies and porches, which are often exposed to harsh environments such as rain and sunlight. Composite wood is often recommended as they are engineered to be more resistant to scratches, mold, stains, termites, moisture and have a longer life than normal wood decking. In addition, composite wood is environmentally-friendly as it is manufactured mostly from recycled materials.

Do your products come with warranty?

Yes,
INDOOR FLOORING - 10years commercial , lifetime-warranty for residential
OUTDOOR FLOORING - 10years for commercial , 25years for residential

REGISTER FOR WARRANTY

Where is your showroom located?

Our showroom is located at:
21 Toh Guan Road East,
#03-04, Toh Guan Centre,
Singapore 608609.

Do I need to pay to visit your showroom?

No, entry to our showroom is completely free-of-charge.

I do not have time to visit your showroom. How can I see what your products look like?

If you have a busy schedule, you may set an appointment with us to visit you at your place with samples.

What are your opening hours?

We are open during the following times:
Monday to Saturday: 10am-7pm
Sundays: 11am-8pm